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InteractiveWebsites are about more than just one-way information dissemination. They are enormously powerful two-way, many-to-many communication tools that can facilitate interaction, service delivery and community building. Harnessing this power will allow you to interact effectively with your shareholders, and also allow them to interact with each other. In doing this, it is important to utilise the strengths of the different communication channels available such as email, forums, polls, sms, wap, third party publishing and direct mail. This will allow communities to be built where information can be shared, ideas can be exchanged, and people can organise. These types of solutions can also be used to take pressure off traditional front line service delivery facilities such as call centres and support staff. Features of AIMS4:
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© 2003 Social Change Online Last Modified: Tuesday, 15-Nov-2005 19:51:31 EST This page: http://online.socialchange.net.au/products_services/aims/interactive.html |